In pursuit of application form accuracy

Scottish provident has taken a significant step in the fight against non-disclosure/misrepresentation on application forms by asking applicants when they last weighed themselves. 

www.telegraph.co.uk/money/main.jhtml?view=DETAILS&grid=M3&xml=/money/2006/02/22/cmnins22.xml

Data sharing

Melanie Wright reports on measures to counter fraud in general insurance.  But what about the absence of similar fraud prevention in life and health insurance?  We contend that this is a serious omission.  At Merlin we have solutions to this.

www.cii.co.uk/is/journal/article_tellingthetruth_2005_12.pdf

Treating customers fairly

There will be no let-up by the FSA in its demands for the implementation of the principles of Treating Customers Fairly. Companies can unwittingly  treat customers unfairly by lack of rigour in the treatment of those who fail to provide relevant information.  We have looked at this aspect in detail and have devised a number of solutions.

www.watsonwyatt.com/europe/pubs/strategymatters/render2.asp?ID=15607

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